03

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Mr & Ms Smith: Family Office Trustees

“Custody of funds to ensure wealth for future generations.”

Role: Parents managing a multisig inheritance plan with non-technical heirs. 2 people + 1 kid – Family setup looking for option, maybe using different HDW wallet brands/models. Create new multisig on a sunday morning.

Demographics:

  • Age: 40–60 | OS: macOS | Tools: 1Password, Google Workspace.
  • Setup: 2 PCs + 3 hardware wallets (mixed brands).

Problem: Ensuring heirs recover funds without technical skills.

Pains:

  • Fear of irreversible errors during setup.
  • No dead man’s switch for inheritance.

Goals:

  • Simplified recovery; activity alerts for suspicious withdrawals.

Key Features Used:

  • Social Recovery Templates: Pre-written instructions + QR codes for heirs.
  • Activity Alerts: Notify trustees if a beneficiary attempts a withdrawal.
  • Video Guides: In-app tutorials for vault recovery steps.

Benefits:

  • Pre-written instructions + QR codes for heirs.

Trigger: Estate planning for children.

Barriers: Coordinating lawyers/beneficiaries.

Scenarios:

Setting a 2-of-3 vault with a lawyer’s key.Mr & Ms Smith: Family Office Trustees

Quote: “Custody of funds to ensure wealth for future generations.”

Role: Parents managing a multisig inheritance plan with non-technical heirs. 2 people + 1 kid – Family setup looking for option, maybe using different HDW wallet brands/models. Create new multisig on a sunday morning.

Demographics:

  • Age: 40–60 | OS: macOS | Tools: 1Password, Google Workspace.
  • Setup: 2 PCs + 3 hardware wallets (mixed brands).

Problem: Ensuring heirs recover funds without technical skills.

Pains:

  • Fear of irreversible errors during setup.
  • No dead man’s switch for inheritance.

Goals:

  • Simplified recovery; activity alerts for suspicious withdrawals.

Key Features Used:

  • Social Recovery Templates: Pre-written instructions + QR codes for heirs.
  • Activity Alerts: Notify trustees if a beneficiary attempts a withdrawal.
  • Video Guides: In-app tutorials for vault recovery steps.

Benefits:

  • Pre-written instructions + QR codes for heirs.

Trigger: Estate planning for children.

Barriers: Coordinating lawyers/beneficiaries.

Scenarios:

Setting a 2-of-3 vault with a lawyer’s key.

Simulating inheritance recovery with a USB stick.